Vistiq ("we," "our," or "us") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website, shop our products, book services, or otherwise engage with our offerings (collectively, the "Service").

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using our Service, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, shipping address, billing address.

• Account Details: Login credentials, account preferences.

• Transaction Information: Order history, payment details (processed securely via third-party providers).

• Technical Information: IP address, browser type, device identifiers, operating system, usage data.

• Communications: Emails, messages, reviews, or customer support inquiries.

2. How We Use Your Information

We use the information we collect to:

• Provide and fulfill your purchases and bookings

• Communicate with you about orders, updates, promotions, and support

• Personalize your experience and recommend products or services

• Improve our website, services, and marketing efforts

• Comply with legal obligations and prevent fraud

3. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Payment processors, shipping partners, customer support, marketing platforms

• Legal Requirements: When required to comply with law or protect our rights

• Business Transfers: In the event of a sale, merger, or reorganization

  
  

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Understand how our site is used

• Enhance user experience

• Provide personalized content and advertising

You can control or disable cookies through your browser settings.

5. Your Rights & Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information

• Opt-out of marketing communications at any time

• Request a copy of your data or restrict processing

• File a complaint with a supervisory authority

To exercise these rights, contact us at: [insert contact email]

6. Data Security

We use appropriate technical and organizational measures to protect your personal data against loss, theft, and unauthorized access. While we strive to safeguard your information, no system is 100% secure.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated "Effective Date."

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Address:
Bǎneasa, Bucharest, Romania
Email: hello@vistiq.spa